| PCN Support |
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| Post-sales support |
| Years of study and experience makes it possible for PCN to provide quick and efficient solutions to whatever problems may arise so as to minimize the customer’s worries. An anticipatory approach helps in solving problems, which includes regular scheduling of preventive maintenance, resulting in a trouble-free computing possibility. PCN offers a wide range of customer support plans to correspond to varied requirements. |
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| Warranty & Support |
| All products sold by PCN carry warranties against defects. During the warranty period, comprehensive service support is available. |
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| Extended Warranty Contracts |
- Warranties can be extended to enable the client to enjoy the assured availability of unlimited support.
- Annual maintenance contracts: Beyond the warranty period, the customer can enter into an appropriate annual maintenance contract providing the right level of service support.
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| Network Consultancy |
Networking professionals help to plan, implement and support network solutions.
Assessment and strategy consulting, network architecture and design, implementation and operational support, in addition to ongoing network monitoring.
Design a customized management plan for the client’s data, voice and multi-media network environments. Whether the business runs a host-centric, distributed or desktop environment, PCN solutions for integrated systems management will streamline operations and we will ensure that systems remain available and reliable. |
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| Software Support |
| For software developers and organizations having in-house development activities, PCN provides on-line testing of web site applications and any other software. |
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| Hardware Support |
| We are service providers of IBM and ACER for its laptop & desktops. We have rich experience of maintain AMC’s also. |
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| IBM Services |
- Developed by IBM, Service Pac for warranty and maintenance options can help to maximize technology investments.
- Service Pac provides access to a wide range of services available from one of the world's leading technologically advanced organizations and is a single-source solution for an entire spectrum of support needs.
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| Lotus Services |
- PCN Lotus services cover Domino and Notes workflow application development, administration and coordination.
- The support services assists in making a smooth transition from present Data Base to more transparent and efficient inter-personnel and inter-departmental communications.
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| Microsoft Services |
| PCN has many experienced Microsoft certified engineers (SQL Server, Visual Basic, DBA), it can design and implement a wide range of high-performance, scalaband affordable business solutions based on Microsoft platforms |
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| Certifications |
- PCN has been recognized as the Best Reseller 2003B by IBM.
- Best Authorized Service provider 2003 by IBM.
- Authorized Reseller for September 2001 – December 2001 certified by Wipro peripherals.
- OEM System Builder Program member 2000 certified by Microsoft.
- ACER
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